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general safer workplaces guidance has been developed for businesses and workplaces on reducing the risk of COVID-19 and supporting staff and customers
ventilation: by taking measures to increase the volume of fresh air entering a building, such as opening windows, doors or vents or using appropriate mechanical systems, you can help minimise the risk of spreading COVID-19 to colleagues and customers, please see the ventilation guidance for further details
Industry guidance
For good practice, we would encourage you to visit the websites of the following organisations. Their guidance will be updated following the publication of this guidance and links added in due course.
You should refer to the one that relates best to your business.
UK Hospitality – for general hospitality businesses
Association of Scotland’s Self Caterers
National Caravan Council/British Holiday and Home Parks Association
Association of Scottish Visitor Attractions
Scottish Tourist Guides Association
Night Time Industries Association – for nightclubs, music venues and similar premises
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000
Post:
The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG
First published:16 Dec 2021Last updated:28 Feb 2022 - show all updates
Edits made to comply with gov.scot writing style guide
Updated to reflect current situation
Minor references to festive season/New Year removed.
Updated to reflect changes to guidance on 26 and 27 December 2021.
Updated to reflect reinforcement of protective measures in hospitality settings
Amended title of Scottish Tourist Guides Association.
FAQs page updated.
Changed "Tourism accommodation" chapter to "Tourist accommodation"
Collecting customer contact details and FAQ pages updated.
Guidance updated to reflect current position.
FAQs change in respect of information about under 12s and the fact they 12 no longer count towards the total number of people permitted nor the number of households meeting outside or indoors.
Text on overview page changed re bingo halls and casinos and physical distancing.
Added PDF poster re face coverings as a supporting document.
FAQs page updated to reflect latest position on travel and accommodation.
FAQs page updated to reflect latest position and wedding receptions section on seating updated.
Changes made to Hospitality statutory guidance, FAQs (Sport and entertainment), Background music and sound and Live entertainment to reflect move to Level 0.
Changes to Tools and resources to help businesses
Changes made to FAQs (Overnight boating and small cruising)
Added links to international travel and visitScotland from the overview page. Feedback suggests people are looking for this info here.
Updated FAQs with section on domestic cruises
Added new guidance for EUROs knockout stages
Added information on upcoming changes to weddings.
Updated information on noise control at wedding receptions.
Updated information on noise control at wedding receptions.
Information about showing live EURO2020 matches added to hospitality statutory guidance and questions and answers page.
Minor update to FAQ re. quiz nights.
FAQ updated re. whether hospitality premises can switch to being an events venue for the purpose of hosting a live event rather than only background music.
Added new section to the FAQs on overnight boating and small cruising.
Background music and sound page amended to reflect the regulations.
Amended the Frequently Asked Questions section on travel and accommodation to reflect the regulations.
Coach tours information added.
Amended the weddings chapter to include more detail on levels, capacity, closing time and use of marquees.
Physical distancing, capacity management and no crowding section in hospitality statutory guidance updated; hospitality business reopening toolkit poster added; takeaways - no indoor entry page removed to reflect latest guidelines.
Updated checklist and travel accommodation frequently asked questions.
Workforce planning page updated and checklist replaced with updated version.
Updated to reflect recent changes in the guidance.
Updated content on collecting customer contact details to reflect latest requirements.
Revised guidance as regulations change to allow businesses to reopen.
Changes made to paragraph on businesses preparing food.
Added new section on takeaways and amended other section to reflect the latest changes.
Added new FAQ to the travel section on accommodation for workers.
Updates following lockdown announcement by the First Minister on 4 January 2021
References to festive guidance removed.
Added banner to pages to highlight Festive guidance changes.
Changed references to self-isolation period from 14 days to 10 days.
Guidance added on low level background music/sound in hospitality.
Addition of guidance on Santa experiences in FAQ section
Frequently asked questions page updated.
Minor updates to text.
Amendment to amusements in games in hospitality statutory guidance section.
Updated to reflect new protection levels
Updated dates for temporary measures.
Updates to Overview, Hospitality statutory guidance and FAQs pages following announcement temporary restrictions coming into force from 9 October.
Updates to the FAQ section.
Updated overview, hospitality sector statutory guidance and frequently asked questions pages to reflect latest changes in guidance.
Updated text on Frequently asked questions page.
Addition of FAQ section
Updated to reflect recent changes in the guidelines
Multiple updates across pages
Added statutory guidance for the hospitality sector.
Advice to self isolate changed from 7 days to 10 days.
Updated 'overview' section to include information on funfairs.
Added revised checklist PDF.
Added new page on 1m physical distancing exemption and made amendments to legislation section.
Adding new pages on collecting customer contact details, privacy notice, posters and images.
Amended text on overview page to include indicative dates for phases from updated Route Map. Updated operational guide section on toilets to include link to recent guidance.
