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Contact Us

Contact Us



0131 535 1314 (General Register House switchboard)

0131 334 0380 (New Register House, Ladywell House and Cairnsmore House switchboard)

0131 314 4411 (Extract Ordering Service: for birth, death and marriage certificates)

0131 314 4300 from 9:00 to 12:00 Monday to Friday  (ScotlandsPeople Centre: for booking seats in the search rooms, group evening visits, family history events, seminar facility bookings and purchasing current publications available in our shop).

The switchboards are open:

  • 08:30 to 17:00 Monday to Thursday, and
  • 08:30 to 16:30 on Friday.

The international code for the UK is 44, then drop the first 0 e.g. +44 131 334 0380.

Media Contact

For media enquiries please contact the Scottish Government, Communications Team on
0131 244 2598. For out of hours contacts please see the News Desk Contacts  page on the Scottish Government website.

Write to Us

HM General Register House
2 Princes Street


Only selected email addresses are displayed on this site, therefore please use the contact form facility to send us a message.

Public Holidays

We are closed on certain public holidays, which in the period to the end of January 2018 are as follows:

Friday 14 April 2017

17 April 2017

Monday 1 May 2017
Monday 18 September 2017
Monday 25 December 2017
Tuesday 26 December 2017
Monday 1 January 2018
Tuesday 2 January 2018