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Scottish Public Services Ombudsman

Call us on 0800 377 7330

Leaflets about the SPSO and making a complaint
Access leaflets about making complaints and our role, remit and process or find a SPSO complaints form for bringing a complaint to us.

Fact sheets
Access fact sheets about a range of issues including health, housing and

Leaflets for complaints handlers
Access our range of leaflets with advice for complaints handlers.

Contact us

If you are not sure if we can look at your complaint, contact us for advice.

  • Freephone adviceline 0800 377 7330
  • Online form www.spso.org.uk/online-form
  • In person 4 Melville Street, Edinburgh, EH3 7NS (see a map)
  • By post Freepost SPSO (this is all you need to write on the envelope, and you don't need to use a stamp)
  • Fax 0800 377 7331

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Updated: April 6, 2016