You are viewing an archived web page captured at 10:00:46 Apr 03, 2018, which is part of the National Records of Scotland Web Archive. The information on this web page may be out of date. See all captures of this archived page. Archived web pages you visit here may leave cookies in your browser. These are not owned, controlled, or used by NRS. NRS do use cookies, including Google Analytics, to monitor site usage and performance. These can be managed in your browser settings. Find out more about cookies.
Loading media information

Scottish Public Services Ombudsman

Call us on 0800 377 7330

This section has information for public service organisations. It contains resources for supporting organisations in handling complaints and our leaflets and guidance about our process and remit.

At 'Our findings’, organisations can search for investigation and decisions reports about a specific subject or organisation.

In the ‘Sectoral information’ area, organisations can see in one place the information we provide about and to the individual sectors under our remit (such as health, local authorities, housing, water providers and prisons.) This includes individual sectoral reports and the annual letters we send to many organisations about the complaints we handle about them.

Updated: August 14, 2014