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In light of COVID-19, all visitor attractions, depots and offices are temporarily closed and staff are working from home. Stay home, stay safe and we look forward to welcoming you back in the future Find out more

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Coronavirus

Coronavirus

Protecting Scotland’s historic environment, communities and our people: Our Coronavirus (COVID-19) Response

Closed door at Claypotts Castle

Overview:

Following updated Government advice regarding Coronavirus (COVID-19), our staffed properties, sites and offices are closed until further notice.

These are unprecedented times and our priority, first and foremost, is the safety of our staff, visitors and partners. We’ll be reviewing developments on a continuous basis, with the aim of only opening our properties again as soon as it is safe and appropriate to do so.

Scotland's past is full of stories of hope in the face of adversity, and of people working together to overcome all kinds of challenges. Although we won’t be able to share those stories with you in person over the coming weeks, we’ll continue to share them via our website and social media accounts, including Facebook, Twitter, YouTube and Instagram.

Contacting us at this time

During this period, HES will continue to operate the rest of our business functions as far as possible.

A number of our core functions will still be delivered from staff operating at home and will include, our grants programme, membership and online services. Below we have outlined how you can find out more about some of these services.

We also appreciate that those who had been planning to visit a site may have specific questions, and have outlined below further details and advice relating to when and how to contact us in the first instance.

Site access

All our visitor attractions, offices and depots are closed. Our staff are working from home in line with government guidance and not available on site for support. Our Ranger Service at Holyrood Park and Linlithgow Peel are undertaking reduced patrols of these areas for essential safety and security checks. Find out more about our work at these sites during the pandemic.

Whilst many Historic Scotland properties are still partially accessible, we’re asking you to stay local and avoid travelling to make use of these spaces. As all non-essential work at Historic Scotland sites has been suspended until further notice, including normal litter collections, we are currently unable to empty bins on site. Please take your litter and any waste home. 

We must all take personal responsibility for reducing pressures on our NHS at these difficult times. By staying in familiar areas and not putting yourself in risky or dangerous situations that could cause an incident, you can help to avoid diverting emergency services from their important work in tackling the Coronavirus. Please follow the government guidance to keep yourself and others safe.  

We’re reviewing developments on a continuous basis, and will look at re-opening procedures when it’s safe and appropriate to do so.  

We look forward to welcoming you back in the future, but for now please help us to protect our staff and the historic environment by staying at home. 

Historic Scotland Members

We appreciate the support you give us as a member especially during these challenging times. Our members make such a vital contribution to protecting our national assets including our historic sites and archives, and you play a crucial role so that current and future generations can enjoy these.

We do recognise that the current situation may lead to changes in some members personal circumstances. If you have any queries, please contact us at members@hes.scot.

Visitors with pre-booked tickets

Any visitors with pre-booked tickets to any of our sites or events up to and including 31 May will be automatically refunded. Please allow 30 working days for the funds to show on your statement. You will receive an automated email once your refund has been processed. If you do not receive this please contact ticketing@hes.scot

Due to current government advice our seasonal sites will not be opening as normally scheduled on the 1 April 2020. All planned public events have also been postponed until further notice.

Archives and Historic Environment Records

While our physical archive will be closed until further notice, there are over 1 million archive records available to enjoy online at www.canmore.org.uk

Planning, consents and statutory consultations

We will continue to review and process applications for scheduled monument consent, statutory consultations and more. Due to the office closures, we cannot process any applications or consultations submitted by post. Email submissions are welcome.

Grants

Our grants function will aim to provide normal service as far as possible. Existing grantees should contact their nominated Grants Manager by email. For any other enquiries, please visit our Grants Coronavirus Guidance page or email grants@hes.scot

Keeping in touch

We will continue to share historic content on our social channels and look forward to having the opportunity to engage with our many partners, stakeholders and visitors virtually until such time a time as it is deemed safe to embark once again on operations.

Please do keep connected by sharing your heritage stories via our social channels or if you need to get in touch with a specific query you can also use the channels below:

For further information on Coronavirus please visit NHS Inform and Scottish Government websites.

Thank you for your patience and support at this time.

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