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Your Thoughts

Let us know your thoughts

Scotland is leading the way in creating a Customer Forum with the purpose of giving the customer a stronger voice in the price setting process. We are always keen to hear from customers on their thoughts about the service Scottish Water provides, if it represents value for money, and how you think Scottish Water should invest and develop in the future, both in the short and longer term.

If you have thoughts on any of these issues, or other issues which affect Scottish Water’s ability to provide a value for money service, please let us know by filling out the form below.

If you have a complaint about Scottish Water you should contact them here.

If you are not completely satisfied with their response, then you can contact the Scottish Public Services Ombudsman.

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